Shipping policy
Thank you for shopping with us! Please read our shipping policy carefully to understand how we handle your orders.
1. Order Processing
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
2. Delivery Time
- Standard delivery time: 3–5 business days
- Delivery times may vary depending on your location and courier service availability.
3. Shipping Charges
Shipping charges (if any) will be displayed at checkout. We offer free shipping on bank transfer.
4. Cash on Delivery (COD)
We offer Cash on Delivery in selected areas. Please ensure you are available at the time of delivery and have the exact amount ready.
5. Delivery Issues
If you are unavailable at the time of delivery, the courier may attempt redelivery. Repeated failed delivery attempts may result in order cancellation.
6. Damaged or Incorrect Items
If you receive a damaged or wrong item, please contact us within 24 hours of delivery with proof (images/video), and we will assist you accordingly.
7. Shipping Delays
While we aim to deliver on time, delays may occur due to unforeseen circumstances such as weather, strikes, or courier issues. We appreciate your patience.
If you have any questions, feel free to contact our support team.
We are committed to delivering your orders quickly and safely!
